Privacy Policy

2. Information We Collect

We may collect personal information directly from you or through our website and other interactions with you, including but not limited to:
Contact Information: Name, email address, phone number, and mailing address
Professional Information: Job title, company name, and industry
Technical Information: IP address, browser type, operating system, and device information
Usage Data: Information about how you use our website, including pages visited, links clicked, and other similar data

3. How We Use Your Information

We use the personal information we collect for the following purposes:
Service Delivery: To provide and manage our consulting services, including communicating with you about your projects and inquiries
Marketing and Communications: To send you newsletters, promotional materials, and other communications that may be of interest to you. You may opt out of these communications at any time
Website Improvement: To analyze website usage and improve the user experience
Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential
Legal Obligations: We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under PIPEDA, you have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you
Correction: You may request that we correct any inaccuracies in your personal information
Withdrawal of Consent: You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions
Complaint: You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lightning Analytics Consulting Services, Inc.
555 Burrard Street
Vancouver, British Columbia
V7X 1M8
hello@lightninganalytics.co